Frequently Asked Questions

General

• How can I delete my account?
• What is MyNRMN?
• How can I access MyNRMN as a first time user?
• Recommended Members and Groups
• What are status updates and how do I use it?
• How can I find invitations to connect and join groups?
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1-1 Video Calls and Group Virtual Meetings

• Video Calls User Guide (Beta)

Advanced Search and Filter

• What is Advanced Search and how do I use it?

Find a Mentor

• What is Find a Mentor feature and how do I use it?

Mentor/Mentee Connections

• I am a mentee... How do I find mentors?
• I am a mentor... How do I find mentees?
• How do I find my connections?
• How do I connect with a mentor?
• How do I know the current status of my connection request?
• How do I know if my mentor has accepted my connection request?
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Messaging/Communication

• How can I see if my connections are online?
• How can I communicate with my connections?
• How can I connect and communicate with other mentors?

My Calendar

• How do I know if a mentor has accepted my event request?
• How do I request a meeting with my mentor within MyNRMN?
• How do I invite multiple participants to an event?
• How do I allocate time on my calendar for my mentees?
• What is the difference between the blue, gray, and orange event blocks in calendar?

My Groups

• What are Groups in MyNRMN?
• How do I create a group?
• What are the different group types?
• How do I assign a co-owner to my group?
• How do I assign members to my group?
• How can I remove user(s) from my group?
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Resume Builder

• How do I use My CV/Resume?
• What type of information can I add to resume builder?
• How can I share my CV/Resume?

File Sharing

• How do I share files with my connections?
• How do I upload files into MyNRMN?
• How do I share an uploaded file with my connections?
• What is the size limit for sharing files?
• What format type is acceptable for sharing files?

My Journals

• What are MyNRMN Journals?
• What are My Journals in MyNRMN?
• How do I post a new journal entry?
• How do I edit my journal entries?
• How do I publish/unpublish a journal entry?
• Who can view and leave feedback on My Journal entries?